Half of US workers now use AI but lose nearly a full workday each week to tool friction

A new Gallup report shows that half of all US employees now use AI at work, but many waste nearly eight hours a week struggling with tools that are supposed to boost productivity. While AI adoption is rising, most workers say their employers haven’t communicated a clear integration strategy, creating an adoption gap and limiting impact. Companies that actively deploy AI are also seeing more hiring and layoffs, signaling structural shifts driven by automation. Despite productivity gains, AI is speeding up existing workflows rather than transforming them.

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